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HP Selling HP Business Service Management Solutions Sample Questions:

1. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

A) Approximately 25 percent
B) Less than 15 percent
C) Approximately 75 percent
D) Approximately 50 percent

2. HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.

3. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) transaction profiling
B) service ticket automation
C) storage usage
D) virtual tracking
E) user experience monitoring
F) application discovery and dependency mapping

4. Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)

A) H automation of event correlation
B) B storage tracking
C) cross-domain reporting
D) log analytics
E) real user monitoring
F) monitor automation

5. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Business Process Monitor
B) Run Time Service Model
C) Service Health Analyzer
D) Vertica
E) Operations Logger

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