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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Security | 15% | - Audit and monitoring - Data protection and retention policies - Security governance and compliance |
| Enabling Slack Success | 15% | - Optimization and training - Analytics and usage measurement - Adoption strategy and best practices |
| Fundamentals | 9% | - User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features |
| User Lifecycle Management | 14% | - User provisioning methods - Guest account management - Authentication and access control |
| Workspace Administration | 9% | - Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process |
| App Administration | 10% | - App installation and configuration - Workflow Builder usage - Integration management |
Salesforce Certified Slack Administrator Sample Questions:
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
- A. Hidden
- B. By Request
- C. Invite Only
- D. Open
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)
- A. Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.
- B. Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.
- C. Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.
- D. Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)
- A. Set up an automatic email forwarding process outside of Slack to send the reports into Slack.
- B. Gather a team to begin developing a custom Slack app.
- C. Create a workflow using an incoming webhook once the report is generated.
- D. Search the Slack App Directory for an existing Slack app that supports the online tool.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Standardize and communicate channel naming conventions.
- B. Encourage members to add a channel purpose and topic.
- C. Restrict new channel creation to admins only.
- D. Change her workspace settings to allow all members to archive channels.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.
Which feature should you leverage to meet these regulatory requirements?
(Select the best answer.)
- A. Enterprise Key Management (EKM)
- B. eDiscovery
- C. Data Loss Prevention (DLP)
- D. Mobile Device Management (MDM)
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
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