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E20-918 pdf
  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • Updated: Sep 05, 2026
  • Q & A: 98 Questions and Answers
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  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
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EMC E20-918 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery, Assessment and Evaluation20%- Gap analysis and requirements gathering
- Current state analysis
- Business and IT alignment
Topic 2: Trust, Security and Compliance20%- Identity and access management
- Data protection and privacy
- Risk management and security controls
Topic 3: ITaaS Planning and Design25%- Architecture and infrastructure design
- Financial modeling and chargeback
- Service catalog definition
- Service level management
Topic 4: Organizational and Governance Planning20%- Policy and compliance framework
- ITaaS governance model
- Roles and responsibilities
Topic 5: Service Design and Management15%- Monitoring, reporting and optimization
- Service lifecycle management
- Automation and orchestration

EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

Question #1

Refer to Scenario 3.
"A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
The web services collect highly regulated personal health information about consumers who are located around the world."
In your analysis, you find that a different hypervisor is being used by the public cloud provider.
As the enterprise elastically provisions resources, what is a possible solution if the hypervisors are different?

  • A. Create a different service template to deploy in the public cloud.
  • B. Shut down services before migrating to the public cloud.
  • C. Recalibrate the current service template and deploy it in the public cloud.
  • D. Use a second service catalog to deploy the current service template in the public cloud.
Answer: A
Question #2

A company is deploying a major new business application. The company has difficulty managing the software development lifecycle. As a result, the time from generating requirements to operational delivery is significant.
Which best addresses the company's need for shorter release cycles and better code quality?

  • A. Implement common collaboration tools
  • B. Utilize configuration management methodologies
  • C. Use of common automation and orchestration processes
  • D. Transition to a DevOps culture
Answer: D
Question #3

An enterprise decided to place some sensitive data - intellectual property - in the public cloud and implemented security mechanisms to protect this data.
Recently the public cloud provider's systems had a security breach. The enterprise was not concerned because they felt their data had been completely protected. All of the services housing the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?

  • A. All data in the public cloud environment was encrypted at-rest and in-transit. The encryption
    keys were under complete control of the enterprise and were not available to the public provider.
    The cloud provider's logs showed that the enterprise's services were copied.
  • B. All data in the public cloud environment was encrypted in-transit only. The encryption keys were
    under complete control of the enterprise and were not available to the public provider.
    The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.
  • C. All data in the public cloud environment was encrypted at-rest and in-transit. Copies of the
    encryption keys were secured by the public cloud provider using 1024-bit encryption.
    The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.
  • D. The data was not encrypted but the enterprise maintained a backup of the data in a secure off-
    site location.
    The cloud provider's logs showed that the enterprise's services were not copied.
Answer: A
Question #4

Refer to Scenario 5.

An innovative high-end graphics and multimedia firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.
Your first goal in this proof-of-concept is to demonstrate one quick and successful backup run to the CSP for two different customer applications.
Which two applications would you select if your desired outcome is backup completion within the shortest possible time?

  • A. HR and Library
  • B. Email and Legal
  • C. Email and Library
  • D. Library and Legal
Answer: A
Question #5

A public cloud service provider wants to improve their IT capabilities in the following areas:
1 - Storage performance trending
2 - More comprehensive element management
3 - Holistic visibility across their storage services
4 - Security and Audit Log Management
5 - Reduce troubleshooting time
Which three areas is ProSphere best suited to address?

  • A. 2, 3, and 4
  • B. 1, 2, and 3
  • C. 3, 4, and 5
  • D. 1, 3, and 5
Answer: D

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