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  • Exam Code: 642-437
  • Exam Name: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
  • Updated: Aug 23, 2026
  • Q & A: 257 Questions and Answers
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  • Exam Code: 642-437
  • Exam Name: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
  • Updated: Aug 23, 2026
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  • Exam Code: 642-437
  • Exam Name: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
  • Updated: Aug 23, 2026
  • Q & A: 257 Questions and Answers
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Cisco 642-437 Exam Syllabus Topics:

SectionObjectives
Voice Gateways and Call Routing- Gateway implementation and configuration
  • 1. Dial peers and dial plan implementation
    • 2. Voice gateway interfaces and DSPs
      VoIP Fundamentals- Voice over IP basics
      • 1. VoIP components and operation
        • 2. Voice signaling protocols (H.323, SIP)
          Troubleshooting- Troubleshooting voice and QoS issues
          • 1. Diagnostics and show/debug commands
            • 2. Common voice call issues
              Cisco Unified Border Element (CUBE)- CUBE features and configuration
              • 1. Media flow and protocol interworking
                • 2. SIP trunks and interworking
                  Cisco Unified Communications Manager Express- CUCME configuration
                  • 1. Endpoint addressing and ephone setup
                    • 2. Call handling and features
                      Quality of Service (QoS)- QoS mechanisms
                      • 1. AutoQoS and queuing
                        • 2. DiffServ and classification

                          Cisco Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) Sample Questions:

                          Question 1

                          Which command should you use to associate a Session Initiation Protocol phone using a tag of 1 with a directory number with a tag of 20?

                          A. button 1:20
                          B. number 1 dn 20
                          C. button 20:1
                          D. number 20 dn 1


                          Question 2

                          Which four are benefits of VLANs in an organization? (Choose four.)

                          A. better VLAN database
                          B. better LAN infrastructure
                          C. physical topology independence
                          D. switch is able to reboot faster
                          E. increased performance
                          F. quick response to ping times
                          G. increased security
                          H. improved manageability


                          Question 3

                          Which three methods are used by a Cisco Unified Border Element to provide network hiding? (Choose three.)

                          A. IP network security boundary
                          B. Media flow-through
                          C. Back-to-back user agent, replacing all H.323-embedded IP addressing
                          D. RSVP
                          E. Intelligent IP address translation for RTP flows
                          F. IP network privacy and topology hiding


                          Question 4

                          A call is received on a voice gateway from a Session Initiation Protocol-based Internet source. The call is destined for a telephone that is connected directly to the gateway. Which type of dial-peer is considered outgoing?

                          A. VoIP
                          B. Foreign Exchange Station
                          C. Foreign Exchange Office
                          D. plain old telephone service


                          Question 5

                          Which command correctly enables a trust of the existing differentiated services code point value coming into a switch?

                          A. switch(config-if)#mls qos trust dscp
                          B. switch(config-mls)#mls qos trust dscp
                          C. switch(config-mls)#dscp trust
                          D. switch(config-if)#mls dscp trust


                          Solutions:

                          Question 1
                          Answer: B
                          Question 2
                          Answer: C,E,G,H
                          Question 3
                          Answer: A,E,F
                          Question 4
                          Answer: D
                          Question 5
                          Answer: A

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