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  • Exam Name: CompTIA Project+ Certification Exam
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CompTIA PK0-004 is a required exam for earning the CompTIA Project+ certification. The test is designed to equip the candidates with the skills needed to manage a project’s lifecycle, manage the stakeholders and resources, ensure clear communications, and keep project documentation. Those specialists who pass this exam will be able to understand the basic concepts required to manage small- to medium-sized projects successfully.

CompTIA PK0-004 Exam Syllabus Topics:

TopicDetails

Project Basics - 36%

Summarize the properties of a project.1. Temporary2. Start and finish
3. Unique
4. Reason/purpose
5. Project as part of a program
6. Project as part of a portfolio
Classify project roles and responsibilities.1.Sponsor/champion
  • Approval authority
  • Funding
  • Project charter
  • Baseline
  • High-level requirements
  • Control
  • Marketing
  • Roadblocks
  • Business case/justification
2.Project manager
  • Manage team, communication, scope, risk, budget, and time
  • Manage quality assurance
  • Responsible for artifacts
3.Project coordinator
  • Support project manager
  • Cross-functional coordination
  • Documentation/ administrative support
  • Time/resource scheduling
  • Check for quality
4.Stakeholder
  • Vested interest
  • Provide input and requirements
  • Project steering
  • Expertise
5.Scheduler
  • Develop and maintain project schedule
  • Communicate timeline and changes
  • Reporting schedule performance
  • Solicit task status from resources
6.Project team
  • Contribute expertise to the project
  • Contribute deliverables according to schedule
  • Estimation of task duration
  • Estimation of costs and dependencies
7.Project Management Office (PMO)
  • Sets standards and practices for organization
  • Sets deliverables
  • Provides governance
  • Key performance indicators and parameters
  • Provides tools
  • Outlines consequences of non-performance
  • Standard documentation/templates
  • Coordinate resources between projects





Compare and contrast standard project phases.1.Initiation
  • Project charter
  • Business case
  • High-level scope definition
  • High-level risks
2.Planning
  • Schedule
  • Work breakdown structure
  • Resources
  • Detailed risks
  • Requirements
  • Communication plan
  • Procurement plan
  • Change management plan
  • Budget
3.Execution
  • Deliverables
4.Monitor and control
  • Risks/issues log
  • Performance measuring and reporting
  • Quality assurance/governance
  • Change control
  • Budget
5.Closing
  • Transition/integration plan
  • Training
  • Project sign off
  • Archive project documents
  • Lessons learned
  • Release resources
  • Close contracts


Identify the basics of project cost control.1. Total project cost2. Expenditure tracking
3. Expenditure reporting
4. Burn rate
5. Cost baseline/budget
  • Plan vs. actual
Identify common project team organizational structures.1.Functional
  • Resources reporting to functional manager
  • Project manager has limited or no authority
2.Matrix
  • Authority is shared between functional managers and project managers
  • Resources assigned from functional area to project
  • Project manager authority ranges from weak to strong
3.Projectized
  • Project manager has full authority
  • Resources report to project manager
  • Ad hoc resources
Given a scenario, execute and develop project schedules.1.Work breakdown structure
2.Scheduling activities
  • Determine tasks
  • Determine task start/finish dates
  • Determine activity/task durations
  • Determine milestones
  • Set predecessors
  • Set dependencies
  • Sequence tasks
  • Prioritize tasks
  • Determine critical path
  • Allocate resources
  • Set baseline
  • Set quality gates
  • Set governance gates
  • Client sign off
  • Management approval
  • Legislative approval
Identify the basic aspects of the Agile methodology.1. Readily adapt to new/ changing requirements2. Iterative approach
3. Continuous requirements gathering
4. Establish a backlog
5.Burndown charts
6. Continuous feedback
7. Sprint planning
8. Daily standup meetings/ SCRUM meetings
9. SCRUM retrospective
10. Self-organized and self-directed teams
Explain the importance of human resource, physical resource, and personnel management.1.Resource management concepts
  • Shared resources
  • Dedicated resources
  • Resource allocation
  • Resource shortage
  • Resource overallocation
  • Low quality resources
  • Benched resources
  • Interproject dependencies
  • Interproject resource contention
2.Personnel management
  • Team building
  • Trust building
  • Team selection
  • Skill sets
  • Remote vs. in-house
  • Personnel removal/replacement
  • Communication issues
  • Conflict resolution
  • Smoothing
  • Forcing
  • Compromising
  • Confronting
  • Avoiding
  • Negotiating

Project Constraints - 17%

Given a scenario, predict the impact of various constraint variables and influences throughout the project.1.Common constraints
  • Budget
  • Scope
  • Deliverables
  • Quality
  • Environment
  • Resources
  • Requirements
  • Scheduling
2.Influences
  • Change request
  • Scope creep
  • Constraint reprioritization
  • Interaction between constraints
  • Stakeholders/sponsors/management
  • Other projects
Explain the importance of risk strategies and activities.1.Strategies
  • Accept
  • Mitigate
  • Transfer
  • Avoid
  • Exploit
2.Risk activities
  • Identification
  • Quantification
  • Planning
  • Review
  • Response
  • Register
  • Prioritization
  • Communication

Communication & Change Management - 26%

Given a scenario, use the appropriate communication method.1.Meetings
  • Kick-off meetings
  • Virtual vs. in-person meetings
  • Scheduled vs. impromptu meetings
  • Closure meetings
2. Email
3. Fax
4. Instant messaging
5. Video conferencing
6. Voice conferencing
7.Face-to-face
8.Text message
9. Distribution of printed media
10. Social media
Compare and contrast factors influencing communication methods.1. Language barriers2. Time zones/geographical factors
3. Technological factors
4. Cultural differences
5.Interorganizational differences
6.Intraorganizational differences
7. Personal preferences
8. Rapport building/relationship building
9. Tailor method based on content of message
10. Criticality factors
11. Specific stakeholder communication requirements
  • Frequency
  • Level of report detail
  • Types of communication
  • Confidentiality constraints
  • Tailor communication style
Explain common communication triggers and determine the target audience and rationale.1. Audits2. Project planning
3. Project change
4. Risk register updates
5. Milestones
6. Schedule changes
7. Task initiation/completion
8. Stakeholder changes
9. Gate reviews
10. Business continuity response
11. Incident response
12. Resource changes
Given a scenario, use the following change control process within the context of a project.1.Change control process
  • Identify and document
  • Evaluate impact and justification
  • Regression plan (Reverse changes)
  • Identify approval authority
  • Obtain approval
  • Implement change
  • Validate change/quality check
  • Update documents/audit documents/version control
  • Communicate throughout as needed
2. Types of common project changes
  • Timeline change
  • Funding change
  • Risk event
  • Requirements change
  • Quality change
  • Resource change
  • Scope change
Recognize types of organizational change.1. Business merger/acquisition2. Business demerger/split
3. Business process change
4. Internal reorganization
5. Relocation
6. Outsourcing

Project Tools & Documentation - 21%

Compare and contrast various project management tools.1.Project scheduling software
2.Charts
  • Process diagram
  • Histogram
  • Fishbone
  • Pareto chart
  • Run chart
  • Scatter chart
  • Gantt chart
3.Dashboard/status report
4.Knowledge management tools
  • Intranet sites
  • Internet sites
  • Wiki pages
  • Vendor knowledge bases
  • Collaboration tools
5.Performance measurement tools
  • Key performance indicators
  • Key performance parameters
  • Balanced score card
6.SWOT analysis
7. Responsible, Accountable, Consulted, Informed (RACI) Matrix

Given a scenario, analyze project centric documentation.1. Project charter2. Project management plan
3. Issues log
4. Organizational chart
5. Scope statement
6. Communication plan
7.Project schedule
8.Status report
9.Dashboard information
10.Action items
11.Meeting agenda/meeting minutes
Identify common partner or vendor-centric documents and their purpose.1.Request for Information
2.Request for Proposal
3.Request for Quote
4.Mutually binding documents
  • Agreements/contract
  • Non-disclosure agreement
  • Cease and Desist letter
  • Letter of Intent
  • Statement of Work
  • Memorandum of Understanding
  • Service Level Agreement
  • Purchase Order
  • Warranty

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Peculiar Features

The PK0-004 certification exam is made up of a maximum of 95 questions that are presented in the multiple-choice and drag and drop formats. To schedule the session, you need to sign up with Pearson VUE, a CompTIA testing partner. You can choose from two options: an online proctored exam that you can take from your home or office vs. an onsite test at one of the Pearson VUE centers located around the globe. The exam is delivered in the English and Japanese languages. To pass it successfully, you need to score 710 points on a scale of 100-900. CompTIA PK0-004 costs $329.

To prepare for this certification exam, you can take advantage of the training tools offered on the CompTIA website. These include study guides, in-classroom or online instructor-led training as well as self-paced online courses.

After completing the CompTIA PK0-004 test, you will be awarded the certificate that you can add to your resume. The CompTIA Project+ certification is valid for a lifetime and does not requires recertification.

Reference: https://certification.comptia.org/certifications/project

Three versions of CompTIA Project+ Certification Exam exam questions provided

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Exam Topics

The PK0-004 certification exam is aimed at the business professionals with the skills and ability to manage and coordinate small- and medium-sized projects. The test covers four different domains that the learners must understand before writing it. It is important to explore these topics to enable you to get familiar with the areas that will be evaluated during the delivery of the exam. It is recommended that the candidates visit the official website to download the objectives to start the preparation process. The topics that CompTIA PK0-004 covers include the following:

  • Communication & Change Management: 26%

    This subject area will measure your skills in using the relevant communication techniques, as well as comparing and contrasting the factors that affect them. It is also important to be able to describe the basic communication triggers and establish the target audience as well as the rationale. Besides that, you need to have knowledge of how to utilize specific change control processes in a project context, including change control processes and types of basic project changes, and identify the types of organizational change.

  • Project Constraints: 17%

    This topic requires that the candidates demonstrate competence in predicting the effect of different constraint influences and variables through the project phases. It is important to be skillful enough to describe the significance of risk activities and strategies.

  • Project Tools & Documentation: 21%

    This domain will also evaluate one’s ability to compare and contrast different tools of project management, analyze the project-centric documentation, and establish vendor-centric or common partner documents as their functions.

  • Project Basis: 36%

    This section will measure the ability of the applicants to summarize project properties, classify the responsibilities and roles in a project, differentiate between project phases, establish the fundamentals of cost control in the project, and establish the common organizational structures of a project team. You should be able to develop and execute project schedules, establish the fundamental areas of Agile methodologies, and describe the significance of the physical resource, human resource, and personnel management.

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