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Topics of Salesforce ADX 201c Exam
- Desktop and Mobile Administration
- Service and Support Applications
- Standard and Custom Objects
- User Setup
- Security and Access
- Organizational Setup
- Sales and Marketing Applications
- Workflow/Process Automation
- Analytics-Reports and Dashboards
- Activity Management and Collaboration
- AppExchange
- Data Management
Certification Path for ADX 201c
Salesforce Certified Administrator candidates should have general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain a Salesforce organization, respond to common business requirements, and perform administrative functions using current Salesforce features.
Additionally, candidates should have 6 or more months of experience as a Salesforce Administrator and should be able to successfully perform the tasks outlined in the exam objectives section of this guide.
Salesforce ADX-201C Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 20% | - Data Import and Export
|
| Reports and Dashboards | 5% | - Analytics Basics
|
| Standard and Custom Objects | 25% | - Data Modeling
|
| Sales and Service Applications | 16% | - Service Cloud Features
|
| User Setup & Security | 20% | - User Management
|
| Organization Setup | 14% | - Company Settings
|







