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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
B) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
C) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.

2. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Quarterly
B) Monthly
C) Annually
D) Ad hoc

3. You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

A) Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
B) Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
C) Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
D) Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.

4. Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A) Enable session duration in org SSO settings to have a session duration of 720 hours.
B) Enable session duration in org security settings to have a session duration of 720 hours.
C) Enable session duration in org security settings to have a session duration of 30 calendar days.
D) Enable session duration in org SSO settings to have a session duration of 30 calendar days.

5. You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?

A) The Slack customer success manager
B) The Slack admin on your client's engagement team
C) The Slack account executive
D) Your client's executive sponsor

Solutions: