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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?

A) Success Teams
B) Affiliations
C) Household Accounts
D) Relationships

2. A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

A) Build applicable API customizations.
B) Export all existing Salesforce data.
C) Map Salesforce custom objects to EDA objects.
D) Choose a middleware tool to integrate EDA.

3. An Admissions office is using Admissions Connect to manage its student application review process. The office needs to make sure applications are unable to be edited after the submission deadline.
Which functionality should the consultant use to meet this requirement?

A) Leverage the Open Date and Due Date fields.
B) Develop a custom trigger that checks the submission deadline against the current date.
C) Create custom Open Date and Due Date fields.

4. The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.

A) Queues
B) Live Chat
C) Bots
D) Knowledge

5. The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?

A) Affiliations and Program Plan
B) Education History and Affiliations
C) Relationship and Affiliations

Solutions: