In 2026, more candidates pass the 6002 exam on their second try than you might expect — usually because they changed how they prepared. Prep4SureReview gives that change real substance with 70 practice questions for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam.
Avaya 6002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Initial Configuration | 25% | - CM 6.0 software installation and licensing - System platform and server deployment - Hardware and virtual templates configuration - CM Messaging R6.0 setup and integration |
| Integration and Interoperability | 15% | - Network and security configuration - Third-party system connectivity - SIP and H.323 protocol configuration - Avaya AES and Session Manager integration |
| CM Messaging Configuration | 20% | - Call answering and routing rules - Voice mailbox and user profile setup - Messaging feature administration - Integration with Communication Manager |
| Communication Manager Administration | 30% | - Survivable remote and redundancy configuration - System parameters and SAT interface - Stations, extensions, and endpoint configuration - Trunks, signaling, and gateway setup |
| Maintenance and Troubleshooting | 10% | - Diagnostic tools and commands - Backup, restore, and upgrades - System monitoring and health checks - Fault isolation and resolution |
6002 Exam Retake FAQs
No mandatory prerequisites; recommended prior knowledge of Avaya Aura CM architecture and implementation experience
You can confirm the current eligibility requirements on the official 6002 exam page before you register.
The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam contains 69 questions, and you will have 105 minutes minutes to complete them. Practicing under the same time pressure is one of the most effective ways to prepare for a retake.
Each of the three versions — PDF, PC test engine, and online test engine — has its own strengths, and the fastest way to find your fit is to try them. Free demos are available for every version, so download each one and compare how the questions, layout, and testing modes feel before you commit.
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The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation practice questions are organized around the official exam objectives. Key topics include:
- CM Messaging Configuration (20%)
- Installation and Initial Configuration (25%)
- Communication Manager Administration (30%)
Studying topic by topic helps you find the weak areas that cost you points last time.
Many candidates combine practice questions with official training. Recommended options include:
This package includes 70 practice questions for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam, with verified answers reviewed by an experienced team of IT experts and certified professionals.
You can register for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam through the official channels:
The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam requires a score of 68% - 71% to pass, and the official registration fee is 125 USD. Retake candidates should budget for both the exam fee and a preparation tool that is actually worth the money.
Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
A customer has a communication Manager R6.0 system with IP phones and some older
TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]
- A. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
- B. Verify that the processor Ethernet mode is enabled in the Server.
- C. Set a static IP address on a laptop and see if the server can be pined
- D. Verify that the TN2602 Media resources circuit pack has the correct IP settings.
Correct Answer: A,D 🗳️
Which Ethernet port on S8800 server is for server duplication?
- A. ETH1
- B. ETH2
- C. ETH0
- D. ETH3
Correct Answer: D 🗳️
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Which three are tests that can be performed to Verify a communication manager
Messaging 6.0 application is working properly? (Choose three)
- A. Check the messaging port status using the display port command
- B. Call the messaging Hunt Group
- C. Verify the hunt group status
- D. Check the messaging port status using the status port command
- E. Perform message waiting indication test
Correct Answer: B,C,E 🗳️
A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)
- A. Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
- B. The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
- C. A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
- D. IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
Correct Answer: A,B 🗳️
Which statement describes how the communication message application is enabled the first time after the installation?
- A. Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
- B. Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
- C. Open the communication manager IP address using web browser. Login as craft; click
Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable. - D. Communication manager messaging is enabled by default after the installation.
Correct Answer: D 🗳️
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