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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Trust, Security, and Ethical AI | - Responsible AI practices - Einstein Trust Layer concepts |
| Topic 2: AI Fundamentals in Salesforce | - Generative AI basics - Core AI concepts and terminology |
| Topic 3: Data and Prompt Engineering | - Prompt design principles - Data quality and governance for AI outputs |
| Topic 4: Salesforce AI Capabilities | - Einstein AI features and use cases - Agentforce and AI-assisted workflows |
Salesforce Salesforce-AI-Specialist: Before You Decide
The Salesforce Certified AI Specialist exam is split across 4 areas, with AI Fundamentals in Salesforce, Salesforce AI Capabilities, Trust, Security, and Ethical AI carrying the most weight. Study in proportion to those shares β the full outline is in the section above this page.
The Salesforce-AI-Specialist exam is Salesforce's official certification test β passing it earns the Salesforce Certified AI Specialist credential at the Specialist level. Its influence comes from how practical it is: employers use the Salesforce Certified AI Specialist certificate as proof that you can do the work, not just talk about it. It also connects to Salesforce Certified AI Associate, Salesforce Certified Administrator, giving the credential a natural next step.
Yes β Prep4SureReview offers a free demo of the Salesforce Certified AI Specialist questions so you can see the quality before you pay. After purchase, 365 days of free updates are included; once the year expires, renew the update service at a 50% discount from your member zone.
Registration is handled through Salesforce's official channels:
Delivery of the exam itself is via Online proctored or authorized testing center.
Delivery is instant: your Salesforce-AI-Specialist product is emailed within one minute of payment β if nothing arrives within 2 hours, check spam and contact our 7x24 support; we reply within two hours and resend immediately. On failure, the guarantee has written terms: sit the corresponding Salesforce-AI-Specialist exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. If you prefer, exchange your product for two free exam products of equal value and keep the update service on the original.
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Training covers the theory; the 157 practice questions for the Salesforce-AI-Specialist exam from Prep4SureReview test it under real exam conditions.
No strict prerequisites required. Recommended: Salesforce Certified AI Associate or equivalent foundational AI knowledge. These rules are set by Salesforce and may change, so confirm the current requirements on the official exam page before registering for the Salesforce Certified AI Specialist exam.
Salesforce Certified AI Specialist Sample Questions:
Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into mention of competitors, products, and other custom phrases.
Which feature should the AI Specialist set up to enable UC's sales team?
- A. Call Insights
- B. Call Summaries
- C. Call Explorer
Correct Answer: A π³οΈ
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How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?
- A. Responses that do not meet the relevance threshold will be automatically rejected.
- B. Masked data will be de-masked during request journey.
- C. Masked data will be de-masked during response journey.
Correct Answer: C π³οΈ
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?
- A. Einstein Service Replies
- B. Einstein Reply Recommendations
- C. Einstein Grounding
Correct Answer: A π³οΈ
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How should an organization use the Einstein Trust layer to audit, track, and view masked data?
- A. In Setup, use Prompt Builder to send a prompt to the LLM requesting for the masked data.
- B. Access the audit trail in Setup and export all user-generated prompts.
- C. Utilize the audit trail that captures and stores all LLM submitted prompts in Data Cloud.
Correct Answer: C π³οΈ
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Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates.
Which type of flow should UC use?
- A. Unified-object linking flow
- B. Template-triggered prompt flow
- C. Data Cloud-triggered flow
Correct Answer: B π³οΈ
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