Students hear it from every side, and working professionals feel it daily: the job market rewards proof of skill. The MS-740 exam provides that proof, and Prep4SureReview helps you earn it with 123 practice questions built by a dedicated expert team and updated as the exam evolves.
Microsoft MS-740 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshoot Teams devices and infrastructure | - Network and connectivity
|
| Troubleshoot Microsoft Teams clients and sign-in issues | - Authentication and sign-in troubleshooting
|
| Troubleshoot Teams meetings, calls, and voice quality | - Call quality and media issues
|
| Troubleshoot Teams policies and admin configuration | - Voice and conferencing configuration
|
MS-740 Exam: Your Questions Answered
Online proctored exam or in-person test center via Pearson VUE Register for the Microsoft Troubleshooting Microsoft Teams exam through these official channels:
With your exam date confirmed, the 123 practice questions from Prep4SureReview — delivered by email within 1 minute — turn the waiting weeks into structured preparation.
Per the official outline, the Microsoft Troubleshooting Microsoft Teams exam spans 4 domains, led by Troubleshoot Teams devices and infrastructure, Troubleshoot Teams policies and admin configuration, and Troubleshoot Teams meetings, calls, and voice quality. The complete breakdown is in the topics section above; the 123 practice questions at Prep4SureReview cover all of it.
Passing the Microsoft Troubleshooting Microsoft Teams exam requires 700/1000, and the registration fee is USD 165 (varies by region). Since retakes are not free, a readiness check with the Prep4SureReview practice engines is a sensible step before you commit to an exam date.
The MS-740 exam is a Microsoft certification exam covering the Microsoft Troubleshooting Microsoft Teams syllabus outlined above. It contributes to these credential paths: Microsoft 365 Certified: Teams Administrator Associate, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. In a competitive market, a Microsoft credential signals verified capability to employers — which is why candidates keep choosing it in 2026. Prep4SureReview prepares you with 123 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Then the written refund policy applies. If you take the Microsoft Troubleshooting Microsoft Teams exam within 60 days of purchase and do not pass, Prep4SureReview refunds you in full. The policy excludes exams taken within 3 days of purchase, exams never actually taken, free materials, and expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep going? Exchange for two free exam products of equal value and retain your original update service. Delivery is by email within 1 minute of purchase — contact support if nothing arrives within 2 hours.
Microsoft recommends these training resources for the Microsoft Troubleshooting Microsoft Teams exam:
- Microsoft Learn - Troubleshooting Microsoft Teams (MS-740) Learning Path
- Microsoft Teams Admin and Support Documentation
Pair official training with the 123 practice questions from Prep4SureReview to convert study time into exam readiness — especially effective when you are fitting preparation into fragmented hours.
Expect 40-60 in 120 minutes on the Microsoft Troubleshooting Microsoft Teams exam. The Prep4SureReview Desktop Test Engine reproduces this environment — real timing, exam-style flow — so the actual test day feels like a rehearsal you have already done.
Everything you need in one purchase: 123 practice questions for the Microsoft Troubleshooting Microsoft Teams exam across three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam environment with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS, complete with test history and performance review. Also included: a free demo, 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
No mandatory prerequisites. Recommended: experience administering Microsoft Teams, Microsoft 365 services, and basic networking knowledge. Requirements can be revised, so confirm the latest on the official Microsoft exam page before booking.
Microsoft Troubleshooting Microsoft Teams Sample Questions:
A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Teams calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation
Graphical user interface, text, application, email Description automatically generated
Reference:
https://techcommunity.microsoft.com/t5/exchange-team-blog/configuring-teams-calendar-access-for-exchange-o
You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled.
All users of the tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.
User1 can share files but when trying to download files shared by colleagues, the notification The files didn't
download. appears in the bottom right corner of the screen.
You need to determine the cause of this issue.
What is the cause of this issue?
- A. User1 has a Microsoft Information Protection policy in place.
- B. User1 has a Conditional Access session policy in place.
- C. User1l has a communication compliance policy in place.
- D. User1 has a data loss prevention (DLP) policy in place.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
You need to investigate the issue reported by the human resources manager.
Which two tools should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Teams Debug logs
- B. SharePoint admin center
- C. Network assessment tool
- D. Fiddler
- E. Teams Desktop logs
Correct Answer: A,B 🗳️
You manage the Teams environment for a company. The company wants to allow their employees to chat with
users from another tenant. The other tenant uses Skype for Business.
You add the other company's domain to your federated list. This action does not resolve the issue.
You need to configure the system.
What DNS record should you use?
- A. SRV sipfederationtls UDP 100 1 5061 sipdir.online.lync.com
- B. SRV sipfederationtls UDP 100 1 5061 sipfed.online.lync.com
- C. CNAME sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
- D. CNAME sipfederationtls TCP 100 1 5061 sipdir.online.lync.com
- E. SRV sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
Correct Answer: E 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
A company uses Microsoft Teams.
A user named User1 sets forwarding to voicemail on all calls in the Microsoft Teams client. A user named
User2 does not get a voicemail option when dialing User1.
You determine the voicemail service of User1 is disabled.
You need to make sure the voicemail is enabled always for User1 regardless of user settings.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation
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Viewing questions 1-5 out of 123 questions.






