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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician wants to know if a PC has an embedded wireless card. Which of the following tools should be used?

A) Component Services
B) Device Manager
C) Services
D) System Configuration

2. From which of the following tools can a technician locate the PID of an application?

A) Computer Management
B) Task Manager
C) Local Security Policy
D) MSCONFIG

3. Which of the following describes the main difference between a laptop and a tablet?

A) There are no field serviceable parts
B) Tablets use solid state drives for storage
C) Tablets have a multi-touch interface
D) Tablets are typically not upgradeable

4. Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).

A) Passcode lock
B) Locator
C) Protective screen
D) Physical lock
E) Remote wipe

5. A technician is trying to remove a resilient computer virus. The virus keeps coming back after rebooting the system because some program or service has locked some of the virus' files and is preventing the AV from cleaning the system. Which of the following is the BEST approach to try and remove the virus while minimizing negative impact to the system?

A) Use REGSRV32 to deregister the virus DLLs.
B) Use the repair disk and follow the prompts.
C) Use the recovery console to disable all windows services.
D) Run the antivirus after rebooting in safe mode.

Solutions: