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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What does presence information help determine in unified communications?

A) Availability of a user
B) If a message has been sent
C) Currently active tools
D) When the user last logged on

2. Which statement describes the planning phase of the systems development life cycle (SDLC)?

A) Performing corrections, additions, and upgrades to ensure the system continually meet business goals
B) Establishing a high-level strategy and goals for an intended project
C) Establishing full descriptions of the desired features and operations of the system
D) Bringing project pieces together, checking interoperability, and verifying functionality

3. Which phase of the systems development life cycle (SDLC) includes writing code for the software?

A) Testing
B) Design
C) Development
D) Deployment

4. Which type of memory describes a special type of rewritable memory that is compact and portable?

A) Read-only
B) Cache
C) Flash
D) Random access

5. Why is employee training important in an ethical IT use policy?

A) To reduce sensitivity to the accuracy of company communications
B) To create automatic updates of software patches
C) To make employees understand the company's culture and ethical boundaries
D) To eliminate information management risks

Solutions: