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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Skills and Positioning | - Qualifying customer needs - Positioning HP Lifecycle Services - Demonstrating value to clients - Building and presenting the business case |
| Topic 2: HP Lifecycle Services Overview | - HP Renew Services - HP Set Up Services - HP Optimize Services - HP Protect Services - HP Fix Services - HP Collaborate Services |
| Topic 3: Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)
A) Lock
B) Restore
C) Report
D) Find
E) Erase
F) Replace
2. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?
A) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
B) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
C) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
D) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
3. Name a benefit of HP Active Care, powered by HP TechPulse.
A) Automatic performance tuning based on feedback
B) Actionable device and employee insights whether online or offline
C) Proactive issue identification and remediation
D) Ability to actively change the security policies in response to threats
4. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?
A) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
B) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
C) Work with an HP distributor and use the program available exclusively to distributors
D) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A |







