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ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:

1. GRC Options in Interactive Filters are only available through which feature?

A) GRC Filtering
B) Trending Analytics
C) Performance Analytics
D) Metrics Reporting

2. Which of the following statements correctly describe the risk management lifecycle process?

A) Identify and Plan, Assess, Control, Review
B) Control, Review, Assess, Identify and Plan
C) Access, Identify and Plan, Control, Review
D) Identify and Plan, Review, Assess, Control

3. Which role is not part of ServiceNow GRC?

A) Risk Manager
B) Risk User
C) Risk Developer
D) Risk Reader

4. What are the Risk Scoring methods available in ServiceNow? (Choose two.)

A) Residual
B) Calculated
C) Quantitative
D) Inherent
E) Qualitative

5. What type of customers may you encounter? (Choose three.)

A) Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
B) Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
C) Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
D) Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
E) Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)

Solutions: