Who should take the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow PPM Certified Implementation Specialist have access to the ServiceNow Certified Implementation Specialist Project Portfolio Management (PPM) test. The Financials Implementation Project Portfolio Management exam is designed for professional consultants and those who execute PPM from ideation to demand, project, resource, and time monitoring.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
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Topics of Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned.
Learning Domain 1 (2%)
Area of focus for this domain:
- PPM Implementation Overview
Learning Domain 2 (23%)
Area of focus for this domain:
- PPM Application Overview
Learning Domain 3 (2%)
Area of focus for this domain:
- PPM Base Configuration
Learning Domain 4 (20%)
Area of focus for this domain:
- Idea & Demand Configuration
Learning Domain 5 (20%)
Area of focus for this domain:
- Project Configuration
Learning Domain 6 (1%)
Area of focus for this domain:
- PPM Teamspace Configuration
Learning Domain 7 (18%)
Area of focus for this domain:
- Resource Management Configuration
Learning Domain 8 (10%)
Area of focus for this domain:
- PPM Financials
Learning Domain 9 (3%)
Area of focus for this domain:
- Time Tracking Configuration
Learning Domain 10 (1%)
Area of focus for this domain:
- PPM Performance Analytics, Reporting & Dashboards
The CIS PPM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics.
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ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting, Analytics & Integrations | 2% | - Dashboards and performance analytics - Integration with other ServiceNow applications |
| Timecard Management | 5% | - Timecard policies and categories - Rate types and approval workflows |
| PPM Implementation Overview | 2% | - Now Create methodology - PPM overview and business model - PPM personas and roles |
| Resource Management | 15% | - Resource schedules and attributes - Resource workspace configuration - Capacity planning and allocation |
| Financial Management | 10% | - Cost types and fiscal calendar - Rate models and financial planning - Budgeting and investment tracking |
| Project & Portfolio Configuration | 25% | - Planning console and status reports - Project templates and workspace - Baselines, dependencies and scheduling - Portfolio structure and hierarchy |
| Idea & Demand Configuration | 21% | - Stakeholder definition and assessments - Demand form and workbench setup - Idea creation and configuration - Idea-to-demand conversion |
| PPM Application Overview | 22% | - Tables and data model - User, role and group administration - System properties and preferences - Plugins and activation |







