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Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?

A) Salesforce Connect, User Profiles
B) Third-party ETL, Profiles
C) Apex Callouts, User Permissions Sets
D) Salesforce Connect, User Permission Sets

2. Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

A) Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
B) Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
C) Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
D) Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.

3. Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessingtheir order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

A) Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
B) Use external objects instead of standard B2B Commerce Order object.
C) Enable reporting snapshots to store summarised information.
D) Create a custom component to display all order information.

4. A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

A) Master Data Management (MDM) Diagram
B) Reference Architecture Diagram
C) Solution Architecture Diagram
D) LightningPlatform Architecture Diagram

5. Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double- digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

A) Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.
B) Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
C) Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.
D) Use Change Data Capture to update the changes on the financial information inside Salesforce m near- real time.

Solutions: