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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?

A) Configure the Lync Phone Edition devices to use only PIN authentication.
B) Add the Exchange Unified Messaging server role to the Exchange organization.
C) Configure Lync Phone Edition devices to use only client certificate authentication.
D) Add an Exchange Autodiscover SRV record to the company DNS servers.

2. Your customer has deployed a Microsoft Lync Server 2013 Enterprise Edition Front End server and has configured Enterprise Voice. The customer has deployed Server Branch Appliances (SBAs) at each of the remote office locations. The customer has reported that multiple users in one of the remote offices are not able to dial certain local numbers using Lync. The users are receiving the error "+1
(425) 555-0100 is unavailable or may not be valid/' and the call fails to setup. The customer has provided the following information from the Local Number normalization rule from the Dial Plan from the remote office that is experiencing the issue: Pattern to Match: "1((4251206)\d{7})$ Translation Rule: +1$1 You need to ensure that all users at the remote office are able to dial local 10-digit numbers with or without a leading 1. What should you do?

A) Change the translation pattern from k+1$1 to +$1.
B) Change the pattern to match from ^1((425|206)\d{7})$ to ^((1?425|1?206)\d{7})$.
C) Change the translation pattern from +1$1 to +1.
D) Change the pattern to match from ^1((425|206)\d{7})$ to ^1?((425|206)\d{7})$.

3. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

A) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
B) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.
C) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
D) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
E) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.

4. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?

A) Enable Agent Anonymization.
B) Turn off Enhanced Privacy Mode.
C) Disable Agent Anonymization.
D) Turn on Enhanced Privacy mode.

5. You support a customer whose network environment includes Microsoft Lync 2013 deployed in a datacenter that has two pools, named PoolA and PoolB. Both PoolA and PoolB have Microsoft Lync Server 2013 installed. You use the Lync Management Shell for all administrative actions. You run the Invoke-CsPoolFailover
PowerShell cmdlet and you receive the following message: Invoke-CsPoolFailOver: This Front-end pool "poolA.contoso.com" is specified in topology as the next hop for the Edge server. Failing over this pool may cause External access/Federation/Split- domain/XMPP features to stop working. Please use Topology Builder to change the Edge internal next hop setting to point to a different Front-end pool, before you proceed. You need to fail over PoolA only. What should you do?

A) Run the Set-CsEdgeServer PowerShell cmdlet.
B) Run the Set-CsAccessEdgeConfiguration cmdlet.
C) Run the Set- CsAVEdgeConfiguration cmdlet
D) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.

Solutions: