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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Fine-tuning timeline and dependencies - Tailoring standard settings |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Revenue scheduling and sales stages - Opportunity creation and buying center |
| Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
A. Configure pre-packaged integration content.
B. Prepare for manual data migration early in the project.
C. Determine the number of custom fields early in the project.
D. Ensure the project team includes functional and technical resources.
E. Ensure the project team has administrative access rights.
Question 2
What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase?
There are 2 correct answers to this question.
Response:
A. Customer product lists are shown.
B. Map-based route planning is supported.
C. Current service tickets with high priority are integrated.
D. A calendar view contacting visit details is integrated.
Question 3
Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:
A. URL mashup
B. HTML mashup
C. Custom mashup
D. Data mashup
Question 4
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
A. Copy the access rights from a business user who already has access to the work center view
B. Create a business role that has access to the work center view and assign it to the business user.
C. Use business scoping to activate the work center containing the view
D. Assign the business user to the territory structure.
Question 5
To which of the following can you assign a custom report to control its visibility?
There are 2 correct answers to this question.
Response:
A. Business Role
B. Work Center
C. Business user
D. Access context
Solutions:
| Question 1 Answer: C,D,E | Question 2 Answer: B,D | Question 3 Answer: D | Question 4 Answer: A,C | Question 5 Answer: A,B |







