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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fundamental Voice Network Processes & Standards | 20% | - SIP protocol fundamentals - RTP/media streams - QoS and voice quality |
| Avaya Aura Core Architecture | 20% | - Component roles and interactions - Deployment models - System architecture overview |
| Avaya Aura Core Components | 25% | - Session Manager - System Manager - Media Server and Gateways - Communication Manager |
| Call and Message Flows | 20% | - SIP trunking and interworking - Call routing and session management - Registration and authentication |
| Maintenance, Troubleshooting & Recovery | 15% | - Fault isolation and resolution - Backup, restore and disaster recovery - Monitoring and logging |
Avaya Aura® Core Components Support Certified Sample Questions:
Where can the alarm status of all Session Managers be viewed at a glance in Avaya Aura?
- A. Session Manager SIP Entity
- B. Session Manager Dashboard
- C. System Manager Dashboard
- D. Session Manager Administration
- E. SIP Entity Monitoring
When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?
- A. The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.
- B. The RE-INVITE message is sent to connect the voice port to the caller.
- C. The RE-INVITE message is sent to establish a media path for the message retrieval process.
- D. The RE-INVITE message is used to authenticate the user before message retrieval can begin.
What are two functions performed by System Manager in Avaya Aura?
- A. It provides SIP registration and authentication.
- B. It establishes direct media for Direct IP-IP Audio Connections and h.323 two-party calls.
- C. It enables SIP-SIP two-party calls to use direct media with 'Initial IP-IP Direct Media' enabled.
- D. None of the above
- E. It delivers a set of shared management services and a common console.
- F. It provides centralized management of enterprise-wide dial plans.
Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)
- A. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply. - B. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply. - C. Use the Linux command grep -iR "down" /var/log/avaya
- D. Export the entire log file to your local PC, and then locally search with an application.
- E. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply. - F. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply.
Which three statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose three.)
- A. SIP User Agents can register to both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
- B. Avaya Aura Session Manager (SM) is responsible for routing calls between SIP User Agents.
- C. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Session Manager (SM) using SIP.
- D. SIP trunks can be configured on both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
- E. Avaya Aura Media Server (AAMS) can connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM).







